> ## Documentation Index
> Fetch the complete documentation index at: https://kb.daphihost.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact DaphiHost Support

> Reach DaphiHost support 24/7 via live chat and tickets for help with setup, migration, billing, and technical issues.

DaphiHost offers 24/7 support via live chat and the ticket system. Whether you need help with setup, migration, billing, or a technical issue, the support team is ready to assist.

## Support Channels

<CardGroup cols={2}>
  <Card title="Live Chat" icon="message-circle">
    Available 24/7 from the client area or the DaphiHost website.
  </Card>

  <Card title="Support Tickets" icon="ticket" href="https://console.daphihost.com">
    Open and track tickets inside the client area for detailed help.
  </Card>

  <Card title="Sales Enquiry" icon="shopping-cart">
    Contact us to choose the right plan for your needs or ask pre-sales questions.
  </Card>

  <Card title="Client Area Login" icon="log-in" href="https://console.daphihost.com">
    Manage services, invoices, and tickets from your account dashboard.
  </Card>
</CardGroup>

## What to Include in Your Ticket

When opening a support ticket, include the following details to speed up resolution:

* Your domain name
* The cPanel username, if applicable
* A clear description of the issue
* Any error messages you are seeing
* Steps you have already tried

## Response Times

<Note>
  Support tickets are typically answered within a few hours. Live chat responses are immediate during active hours.
</Note>

<Tip>
  For billing or account issues, always open a ticket from inside the client area so your account is automatically linked.
</Tip>